This privacy policy applies between you, the User of this Website, and RouteGT, the owner and provider of this Website. RouteGT takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at Terms & Conditions

Please read this privacy policy carefully.

Definitions and Interpretation

In this privacy policy, the following definitions are used:

• Data – collectively all information that you submit to RouteGT via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
• Data Protection Laws – any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations, and secondary legislation.
• GDPR – the UK General Data Protection Regulation.
• RouteGT, we, or us – RouteGT Ltd of 6 Bosworth House, Reading, RG30 1DU.
• User or you – any third party that accesses the Website and is not either (i) employed by RouteGT and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to RouteGT and accessing the Website in connection with the provision of such services.
• Website – the website and any sub-domains unless expressly excluded by their own terms and conditions.

Scope of this Privacy Policy

This privacy policy applies only to the actions of RouteGT and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, RouteGT is the data controller. This means that RouteGT determines the purposes for which and the manner in which your Data is processed.

Data Collected

We may collect the following Data, including personal Data, from you:

• Name
• Date of birth
• Gender
• Contact Information such as email addresses and telephone numbers
• Financial information such as credit/debit card numbers
• Vehicle information, including registration

This information is collected in accordance with this privacy policy.

How We Collect Data

RouteGT collects Data in the following ways:

• Data provided by you – when you contact us through the Website, register for an event, enter a competition, or make a payment.
• Data received from third parties – Data from external sources such as publicly available information or service providers.
• Data collected automatically – including Website interactions, IP addresses, browsing habits, and usage patterns.

Our Use of Data

We may use your Data for the following purposes:

• Internal record-keeping
• Improvement of our products/services
• Transmission of marketing materials
• Processing payments and bookings

Who We Share Data With

We may share Data with:

• Our group companies or affiliates
• Third-party service providers processing payments or event-related services

Keeping Data Secure

RouteGT uses technical and organisational measures to safeguard your Data, including secure servers, password protection, and encrypted transactions. If you suspect a data breach, contact us immediately at [email protected].

Retention of Information Policy

RouteGT Ltd will retain personal data for the following durations:

• Event Administration – Participant details will be stored for up to 12 months following the event.
• Liability & Insurance Records – Waivers and insurance verification will be kept for up to 3 years for legal purposes.
• Financial Transactions – Payment records will be retained for up to 5 years, in accordance with financial regulations.
• Marketing Preferences – Data used for marketing will be stored until consent is withdrawn or for a maximum of 24 months.
• Website Interaction Data – Usage data will be stored for up to 12 months to improve content and security.

Once the retention period expires, RouteGT Ltd will securely delete electronic records and dispose of physical documents. Participants may request access, corrections, or deletion of their data by contacting [email protected].

Links to Other Websites

This Website may contain links to external websites for informational purposes or to facilitate event-related services. RouteGT is not responsible for the privacy policies, security, or content of third-party websites.

Users should review the privacy policies of any linked websites before submitting personal data. RouteGT does not endorse or assume liability for third-party websites or services.

Payments via Stripe

RouteGT uses Stripe to process online payments securely. By making a payment through our Website, you:

• Agree to Stripe’s Terms and Privacy Policy.
• Authorize RouteGT to process transactions via Stripe’s encrypted payment system.
• Acknowledge that RouteGT does not store full payment details, as all transactions are handled by Stripe.

For details on Stripe’s security practices, visit: Stripe Privacy Policy

Communications and Messaging

By booking a Route GT tour, you agree to receive email communications related to your booking. These may include confirmation details, itinerary updates, safety notices, and logistical information specific to your tour.

You may also be invited to join a shared WhatsApp group for your tour. This group is used to coordinate plans, share updates, and connect with fellow participants. By joining, your mobile number will be visible to all other members of the group. If you prefer not to be added, please contact [email protected] before your tour begins.

In addition, booking a tour automatically adds you to Route GT’s newsletter mailing list. This allows us to share future event updates, offers, and brand news. You can unsubscribe at any time via the link in our emails or by contacting [email protected].

We use trusted providers to manage communications and securely delete your data once you unsubscribe or withdraw consent.

General

• You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
• If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deemed deleted, and the validity and enforceability of the remaining provisions will not be affected.
• Unless otherwise agreed, no delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
• This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Your Rights

You have the following rights regarding your Data:

• Right to access – request copies or modifications of your stored Data.
• Right to correct – rectify inaccurate or incomplete information.
• Right to erase – request deletion of your Data.
• Right to restrict processing – limit how we use your Data.
• Right to object – opt out of certain Data uses, including marketing.

Requests can be sent via email to [email protected].

Updates to This Privacy Policy

RouteGT Ltd reserves the right to modify this privacy policy at any time. Continued use of the Website after updates implies acceptance of the revised policy.

Updated 22nd July 2025